About this product

This monthly subscription does not have any permanence or cancellation penalties.
The price is reduced and will go up as we add more blocks and sections. If you subscribe now, we guarantee you to keep the current price for the duration of your subscription.

- The subscription gives you access to all the blocks and sections of our FuerteCloud Blocks PRO library.
- This monthly subscription gives you access to all the blocks and sections, past and future, that are added to the library.
- This library will get new blocks and sections several times a month.

If at any time you cancel the subscription, the blocks and sections you have inserted will continue to work as usual, but you will not have access to the library to import other blocks and sections.

Please note that if you cancel your subscription at some point and decide to come back in the future, we will not be able to respect the initial price and the final price will be applied. However, if you've been with us for a while and need to pause your subscription, don't hesitate to write to us. We value loyalty and can turn a blind eye :)

Cancellations

You can cancel at any time and you will keep access to the library until the end of the billing period.
When you cancel your subscription, you will not be charged any additional fees or cancellation costs.

To cancel your subscription, all you have to do is log in to your customer panel, which you will have access to once you have purchased one of our products, and click on cancel. The cancellation is immediate and automatic. If you have any problems, you can also request cancellation by emailing blocks@fuertecloud.com.

Billing

Payments are handled through Paypal or Stripe's secure payment processing system (depending on your chosen payment method).
If you subscribe, payments will be automatically charged to your payment method used on the same day of each month.
In your customer area you will have access to your invoices and you will be able to update your information.

Taxes

We are based in the Canary Islands, a special economic zone and our company is under a special tax regime in Spain, Europe.
This means that we are currently exempt from applying any tax rates on our invoices (wich is good for you as we can lower our prices), regardless of the origin of our customers.
This may change in the future based on certain tax requirements.
This is also reflected on the invoices you receive from us as: ‘operation exempt from I.G.I.C. due to tax exemption’.

Our invoices will be in Spanish but comply with the international format and you will be able to use them to present them as an expense.

This is more common than you may think, since there are more than 400 special economic zones in the world, each one with its own characteristics and particularities.

As for the I.G.I.C. it is a tax exclusive to the Canary Islands, a region belonging to Spain and therefore to Europe.
The Canary Islands companies, instead of the 21% VAT that is generally applied, pay 7% which is the I.G.I.C.; Impuesto General Indirecto Canario or in English: Canary General Indirect Tax.

In some cases the companies have a reduced rate of 4% and in other cases, like us, we are exempt as long as we fulfill a series of requirements.

We explain this because it is possible that when you see the invoice you may have doubts.
We will respect your current price if at any time our circumstances change and we have to apply any tax rates.
If you need more information about this, you can write to us at blocks@fuertecloud.com

Support

If you have any problems with any of our blocks or sections, do not hesitate to write to us at blocks@fuertecloud.com.
We usually respond within minutes or hours, but it may take up to 48-72 hours to get back to you if it is a weekend, a local holiday or any other personal reason.

Your satisfaction is very important to us and we will do our best to help you. But please note that our blocks and sections are built with the WordPress plugins Kadence Blocks and Kadence Blocks PRO as a base.
This means that if the problem is with the plugin or compatibility, support is provided by Kadence WP and their great technical support.

We also cannot offer support if you need a specific design. If that is the case, we recommend you to send us a suggestion with the blocks and sections you would like to have in the library. We will take them into account for the updates we make continuously.

Important

Please note that some blocks require the Kadence Blocks PRO plugin as they have advanced features built on top of that.
- You will be able to activate our PRO blocks library on three sites/domains at once.
- You can log in to your client area of our shop and unlink the library from one of the sites you have linked, freeing up a slot.
- If you require a larger number of sites simultaneously, please contact us and we will be able to provide you with an offer based on the number of sites you require.

Refunds

As our products are 100% digital and are accessible immediately after purchase, we cannot and are not obliged to make any returns or exchanges once the purchase is complete.

If you have any questions please do not hesitate to contact us. You can also view the live demo page and see all the blocks available. You will be able to easily customize all the blocks.

You can also send us an email: blocks@fuertecloud.com

FuerteCloud Blocks PRO

FuerteCloud Blocks PRO for Kadence Blocks